Massachusetts Institute of Technology
Sign in | Create Account

Earth's Most Customer Centric Company: Differentiating with Technology

11/25/2002 7:30 PM 34-101
Jeff Bezos, Founder and CEO, Amazon.com; Robert Frederick, '96, Manager of Amazon Net Services

Description: In this lively presentation Jeff Bezos, Founder and CEO of Amazon.com discusses many of the technological advances that have enabled Amazon.com to be the "earth's most customer centric company". Bezos talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed "EECS-geek", Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed "real time personalization", how the company performs "active experiments" and learn more about salad spinners than you could ever imagine. Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that "runs on computer science" plans for more technological advances in the future.""

Host(s): Dean for Student Life, ACM/IEEE

Tape #: T14257

Comments (1)

insert here

Posted 8 months by Anonymous 00:01:15

You need to log in, in order to post comments. If you don’t have an account yet, sign up now!

MIT World — special events and lectures

MIT World — special events and lectures

Category: Events | Updated over 2 years ago

Created
December 12, 2011 16:51
Category
Tags
License
All Rights Reserved (What is this?)
Additional Files


Viewed
2169 times

More from MIT World — special events and lectures

Invention and Innovation: Emerging Technologies that Will Change the World<br> The Inventor View

Invention and Innovation: Emerging ...

Added over 2 years ago | 01:30:00 | 1969 views

Keynote Speech-IdeaStream Symposium

Keynote Speech-IdeaStream Symposium

Added over 2 years ago | 00:36:36 | 1583 views

Liberty by Design

Liberty by Design

Added over 2 years ago | 01:26:00 | 5684 views

Business and Economics

Business and Economics

Added over 2 years ago | 00:49:41 | 2380 views

Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns

Disrupting Class: How Disruptive In...

Added over 2 years ago | 00:38:32 | 3771 views

Bioengineering at MIT: Building Bridges Between the Sciences, Engineering and Health Care  (Part Two)

Bioengineering at MIT: Building Bri...

Added over 2 years ago | 01:26:00 | 2074 views