Massachusetts Institute of Technology
Sign in

Earth's Most Customer Centric Company: Differentiating with Technology

11/25/2002 7:30 PM 34-101
Jeff Bezos, Founder and CEO,; Robert Frederick, '96, Manager of Amazon Net Services

Description: In this lively presentation Jeff Bezos, Founder and CEO of discusses many of the technological advances that have enabled to be the "earth's most customer centric company". Bezos talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed "EECS-geek", Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed "real time personalization", how the company performs "active experiments" and learn more about salad spinners than you could ever imagine. Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that "runs on computer science" plans for more technological advances in the future.""

Host(s): Dean for Student Life, ACM/IEEE

Tape #: T14257

Comments (1)

insert here

Posted 3 years by Anonymous 00:01:15

You need to log in, in order to post comments.

MIT World — special events and lectures

MIT World — special events and lectures

Category: Events | Updated 1 year ago

December 12, 2011 16:51
All Rights Reserved (What is this?)
Additional Files

5249 times

More from MIT World — special events and lectures

Sex Battles in the Brain

Sex Battles in the Brain

Added 5 years ago | 00:46:01 | 8390 views

Intelligence, Cognitive Reflection, and Decision Making

Intelligence, Cognitive Reflection,...

Added 5 years ago | 00:47:38 | 6405 views

The Fruits of Diversity

The Fruits of Diversity

Added 5 years ago | 01:48:00 | 10225 views

The Second Law and Cosmology

The Second Law and Cosmology

Added 5 years ago | 00:41:13 | 7293 views

Peace and Chemistry Global Environmental Issues: Effects on the Atmosphere and the Biosphere

Peace and Chemistry Global Environm...

Added 5 years ago | 01:51:00 | 2882 views

The Role of International Negotiations in Addressing the Climate Challenge

The Role of International Negotiati...

Added 5 years ago | 00:52:09 | 7795 views